Privacy statement

Here is a list of the data that is collected on this website. We guarantee that your information will never be shared with third parties.

Our data collection tools

This is a WordPress website that uses cookies.  If you browse this website a cookie of information about your clicks and activity will be recorded. You can deactivate your cookie settings in your browser.

We track the data about how people find this site and what they do when they get here. We use Google Analytics for this.

We’re using MailerLite for email marketing. The information you submit into the mailing list sign up forms will be stored securely in our MailerLite account and will never be shared with anyone outside of the Positive New You team.

We use Acuity Scheduling for our booking system which generates a standard form to be completed and returned to Positive New You. The requested information on the form is required in relation to the provision of psychotherapy by Positive New You (a mental health provider) in accordance with the British Association of Counselling & Psychotherapy (BACP).  As an Accredited member of BACP (Member No. 082373) we operate under a strict code of confidentiality and adhere to BACP’s ethical framework and guidelines to ensure that you receive a professional and quality service.

Payments on this website are processed using Stripe, your credit card details are not saved in our system.

If you experience any problems with the website or if you have a question about the data we collect, how it is stored or if you’d like your information to be removed from our system, please get in touch:

Below you’ll find a more detailed breakdown of our GDPR and Privacy policy.


Privacy Policy for Positive New You

At, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. Our Privacy Policy was generated with the help of GDPR Privacy Policy Generator from

General Data Protection Regulation (GDPR)

Positive New You complies with data protection laws and is registered with the ICO (Information Commissioner’s Office).  We are a Data Controller of your information.

Positive New You legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • Positive New You needs to perform a contract with you
  • You have given Positive New You permission to do so
  • Processing your personal information is in Positive New You legitimate interests
  • Positive New You needs to comply with the law

Positive New You will retain your personal information only for as long as is necessary to provide the service requested for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Log Files follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies”.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy created at applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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