Here is a list of the data that is collected on this website. We guarantee that your information will never be shared with third parties.
Our data collection tools
We track the data about how people find this site and what they do when they get here. We use Google Analytics for this.
We’re using MailerLite for email marketing. The information you submit into the mailing list sign up forms will be stored securely in our MailerLite account and will never be shared with anyone outside of the Positive New You team.
We use Acuity Scheduling for our booking system which generates a standard form to be completed and returned to Positive New You. The requested information on the form is required in relation to the provision of psychotherapy by Positive New You (a mental health provider) in accordance with the British Association of Counselling & Psychotherapy (BACP). As an Accredited member of BACP (Member No. 082373) we operate under a strict code of confidentiality and adhere to BACP’s ethical framework and guidelines to ensure that you receive a professional and quality service.
Payments on this website are processed using Stripe, your credit card details are not saved in our system.
If you experience any problems with the website or if you have a question about the data we collect, how it is stored or if you’d like your information to be removed from our system, please get in touch: [email protected]
General Data Protection Regulation (GDPR)
Positive New You complies with data protection laws and is registered with the ICO (Information Commissioner’s Office). We are a Data Controller of your information.
- Positive New You needs to perform a contract with you
- You have given Positive New You permission to do so
- Processing your personal information is in Positive New You legitimate interests
- Positive New You needs to comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability
- The right to withdraw consent
www.positivenewyou.co.uk follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, www.positivenewyou.co.uk uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.
Note that www.positivenewyou.co.uk has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
www.positivenewyou.co.uk does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.